Today, we are shining the ROI Spotlight on John Martin, the Division Manager for Mass CAD North. With a positive spirit and strong motivation, John has significantly contributed to the success of ROI. We had the opportunity to sit down with him and discuss his journey into the recruiting field, his motivations, and his insights on what makes ROI stand out in the staffing industry.

What initially drew you to the recruiting field, and how did you get started ROI?

After spending 15 years in the retail industry, I noticed the decline of brick-and-mortar stores and saw an opportunity to leverage my skills in relationship-building and team management in a new field: staffing and recruiting. I decided to take a shot at this new venture and joined ROI as a recruiter.

Starting at the entry level, I worked diligently to build strong relationships and industry connections. These efforts paid off as I steadily advanced within the company. My journey at ROI has been marked by continuous professional development, driven by the robust network I cultivated over time.

From my initial impression of ROI, I was captivated by the success stories shared by the people I interviewed and the longstanding tenure of many employees. This gave me a strong sense that I was joining a company with a culture of like-minded individuals who prioritize growth. Working at ROI has provided an environment where personal and professional development is not just encouraged but is a central focus. This alignment with my values has fueled my passion and commitment to the staffing and recruiting industry.

How do you stay motivated and maintain a high level of performance in your role?

I stay motivated by the incredible potential we have here at ROI. We’ve only just begun to scratch the surface of what we can achieve, and the opportunities we’re creating for everyone at ROI, from our team members to our leaders, are truly inspiring. I have unwavering faith in our mission and our team. Our collective efforts are not only enabling individual growth but also propelling ROI into new, exciting areas. Together, we are climbing the ladder of success and pushing ROI to new heights, continuously evolving and expanding our impact.

What has been your proudest moment helping a candidate or client since joining ROI?

Every client and candidate we assist is part of our ongoing success story. One particular client in New Hampshire stands out as a testament to our commitment and effectiveness. This client was initially in dire need of site representatives, facing significant staffing challenges. Recognizing the urgency and importance of their situation, we mobilized our resources to provide them with highly qualified personnel.

Our efforts paid off, and we successfully placed five exceptional individuals who not only met but exceeded the client’s expectations. As a result of our consistent quality and reliability, the client has significantly expanded their operations and now relies exclusively on our services for their staffing needs. We have become their trusted solution, demonstrating our ability to deliver excellence and build lasting partnerships.

What makes ROI different than other staffing firms? For candidates/clients?

At our company, we prioritize the people we work with, both candidates and clients, going above and beyond to ensure their success. We are a family business, and we treat everyone like family, adding a personal touch to everything we do. This means we put extra thought and care into our processes, ensuring every interaction is meaningful and supportive.

For candidates, we are dedicated to finding the best opportunities that will help our candidates grow and excel in their careers. We understand that each person’s journey is unique, and we tailor our approach to meet their individual needs. From initial communication to recruiting methods and follow-ups, we provide a level of support that sets us apart from other staffing firms.

In addition, our commitment extends to our clients as well. We work closely with them to strategize and identify the types of candidates they need to support their overall team and achieve their goals. By understanding their unique challenges and needs, we can provide tailored solutions that drive their success.

Our local mindset gives us a deep understanding of the market and the people within it. We actively engage with our community by participating in networking events and local projects, ensuring we have our hands in all aspects of the community we serve. This involvement helps us build strong, lasting relationships with both candidates and clients, making us a trusted partner in their success.

What truly sets us apart is the extra layer of support we provide. Whether it’s through our detailed communication, innovative recruiting methods, or consistent follow-ups, we ensure that our candidates and clients receive the highest level of care. We believe in creating a supportive environment that fosters growth, collaboration, and success for everyone involved.

By treating our candidates and clients like family, we create a supportive, nurturing environment that goes beyond the typical staffing firm experience. We are committed to helping people achieve their dreams and supporting our clients in building strong, successful teams.

What is the best career advice you have ever given?

The advice I give to every person I work with is straightforward yet powerful: there are things you can control and things you can create. To achieve success, you must focus on being organized, timely, and cultivating good habits.

Organization is the foundation of productivity. When you keep your workspace and schedule well-ordered, you can manage tasks efficiently and reduce stress. Start by setting clear goals, prioritizing tasks, and breaking them down into manageable steps. Use tools like calendars, to-do lists, and planners to stay on track. An organized approach ensures you always know what needs to be done and when.

Punctuality is a sign of respect and professionalism. It demonstrates your commitment and reliability. Being on time means planning ahead and anticipating potential delays. It involves setting reminders, estimating time requirements accurately, and allowing for unexpected obstacles. When you consistently meet deadlines and show up punctually, you build a reputation for dependability.

Habits are the building blocks of success. They automate your actions, making it easier to stay organized and timely. Start by identifying the habits that will benefit you the most, such as regular exercise, consistent sleep patterns, and dedicated work hours. Commit to these habits daily until they become second nature. Good habits streamline your day and contribute to a more productive and fulfilling life.

By mastering these three aspects – organization, punctuality, and forming good habits – you lay a solid foundation for success. Each one reinforces the others: being organized helps you be on time, being on time helps you establish good habits, and good habits keep you organized. When you can control and create these elements in your life, you set yourself up for success in everything you do.

Name 5 fun/interesting things about you!

• My family comes first. We love spending time together, especially at Water Country.
• My son and I enjoy attending baseball card shows and collecting autographs.
• I make it a priority to exercise every day.
• I’m an avid baseball fan and never miss a game.
• My wife and I enjoy trips to the casino for some fun and relaxation.

If you have any questions or need assistance with your consulting and design hiring needs, or if you’re seeking job opportunities in these fields, don’t hesitate to connect with John and the ROI team. Contact ROI today to elevate your projects and career to new heights.

About Resource Options Inc.

(ROI) is a full-service construction, design, environmental services staffing, and emergency response firm. We provide customized staffing solutions to clients servicing the built and natural environment. Recognized on five different occasions by Inc. Magazine as one of “America’s Fastest-Growing Private Companies”, ROI was founded in 1998 by a group of experienced industry professionals. Our proven ability to deliver highly qualified candidates in a timely fashion has earned us the reputation as a true and lasting business partner with both clients and candidates. www.resourceoptions.com.